Frequently Asked Questions
Everything you need to know about your SOLMAR shopping experience.
What is the average shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
SOLMAR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Are your fabrics sustainably sourced?
At SOLMAR, we prioritize quality and ethics. 70% of our current collection is made from organic or recycled materials, and we are working toward 100% sustainability by 2025.